You can drop off your drone for Diagnose at our Fountain Valley location, please request an Appointment below via Contact us form along with the Drone model and the problem (due to Covid -19 we don't accept walk-ins). If you choose the drop off option, please make sure to wear a mask and gloves. You may also ship it to us, please contact us and let us know if you will choose to do so and we will email you the instructions within 48 hours.
Our technician will perform the troubleshooting procedure within 2-5 business days and give you a an estimate for the repair work. If you decide to go ahead and repair, the diagnose fee will be deducted from the repair cost. Please note, we do not provide warranty on parts.
If you choose not to have it repaired, you simply pay a $45 Diagnostic fee + return shipping cost (if you will choose shipping option instead of drop off / pickup) and we will send it back to you in the same condition we received it.
In the Question/ Comment field, please describe the problem / errors you are experiencing with your drone.